How To Resolve Conflicts – Unique Approach to the Management of Conflicts

12By Pramila Ahuja

This book will help you to

Evaluate the role of constructive listening in resolving issues

Overcome barriers to interpersonal communication

Develop effective listening habits

Few people realise that listening is such a difficult process. Everyday we are faced with misunderstandings leading to serious conflicts because of our poor listening habits. The skill of listening has a crucial role in the areas of business, education and conflict resolution. This book is about listening efficiently and effectively enough to resolve conflicts.